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Organization:
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Ontario One Call - Online/Telephone Service - Public Utility Locate Service
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Toll-Free:
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Contact Centre 1-800-400-2255
Corporate Office 1-844-257-9490
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Address:
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104 Cooper Dr, Suite 1
Guelph, ON
N1C 1C3
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Map
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Service Description:
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A not-for-profit organization that acts as a communications link between buried infrastructure owners (their members) and individuals who are planning to dig in the province of Ontario
The Ontario Underground Infrastructure Notification System Act, stipulates that by law, anyone in the province of Ontario must contact Ontario One Call before they dig
- Ontario OneCall relays dig information to the buried infrastructure owners, so they can mark (locate) based on the request
- buried infrastructure owners will then deliver locates, by marking the property with paint and/or sending paperwork directly to the individual
- Online Learning Centre
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Application:
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- request a locate on website
- Homeowners can request a locate via Contact Centre phone number however contractors need to make the request online (Locate requests made online are more accurate, and help save time for those providing the locates)
- request to locate must be submitted at least 5 days before dig is planned
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Eligibility / Target Population:
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No restrictions
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