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Program: Mental Health - Community Case Management  
Organization: Halton Healthcare
Oakville Trafalgar Memorial Hospital
Phone Numbers: 905-338-4123 (one-Link)
Toll-Free: 1-844-216-7411 (one-Link)
Crisis: Call 911 in emergencies
Email: djones@haltonhealthcare.on.ca
Website: www.haltonhealthcare.on.ca/services_/28763/t28545-...
Address:
3001 Hospital Gate, Area J, Mental Health Program, 4th Floor
Oakville, ON
L6M 0L8
Intersection: Third Line and Dundas St W
Location: Oakville (Bronte Creek)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Accessibility Notes: Paid parking
Hours: Mon 8am-5:30pm * Tue, Wed 8am-8pm * Thu 8am-5:30pm * Fri 8am-5pm
Executives: Claudia Barning - Manager
Service Description: Provides long-term case management to enable individuals with severe and persistent mental illnesses to attain self-sufficiency, stability and integration into the community * team of nurses and social workers provides long term slow paced rehabilitation * services are ongoing as long as client needs support * discharge occurs when the client moves outside Halton, refuses or no longer requires service or demonstrates ongoing violent or aggressive behaviour * partner of the Halton Homes Program, working in collaboration with Summit Housing & Outreach, Support & Housing Halton and Joseph Brant Hospital

Services include:
  • psychiatric assessment and treatment
  • medication and symptom management
  • case management, group and individual counselling
  • education about symptoms and treatments
  • relapse prevention planning and strategies
  • collaboration and referral to community partners
  • family/caretaker education and support

Locations:
  • Acton Clinic, 19 Willow St, Acton
  • Georgetown Clinic, 280 Guelph St, Georgetown
  • Milton Clinic, 217 Main St, Milton
  • Oakville Trafalgar Memorial Hospital (OTMH), 3001 Hospital Gate, Oakville

Fees: None - Fees covered with a valid Ontario Health Card
Application: Referral from a physician to be faxed to one-Link at 905-338-2878 or call one-Link at 905-338-4123
Eligibility / Target Population: People 18 years and older living in Halton with serious and persistent mental illness (such as psychosis, schizophrenia, mood disorders, anxiety) resulting in functional impairment and significant disability in their daily living
Languages: English
Language Notes: Interpretive services available upon request
Area Served:
Halton Region  
See Also: Community Mental Health Programs
Mental Health Hospital Programs

This information was last completely updated on August 12, 2025

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