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Organization: Federation of Metro Tenants' Associations - Toronto - FTMA Tenant Services  
Phone Numbers: 416-921-9494
Fax: 416-921-4177
Email: hotline@torontotenants.org
Website: www.torontotenants.org
Address:
c/o c/o Wood Street Postal Outlet
c/o PO Box 73102, Wood Street Postal Outlet
Toronto, ON
M4Y 2W5
Street Address:
Toronto
Toronto
 
Hours: Hotline phone, email and social media service available Mon-Fri 8:30 am-6 pm; also Hotline phone service Sat 10 am-5 pm; messages received after hours generally returned within 24-48 hours
Service Description: Information and education, outreach and tenant associations organizing, civic engagement, workshops, publications and resources; works for legislative change to benefit tenants
  • monthly workshops
  • literature
  • speakers
Tenant Infohub and Tenant Hotline
  • Responds to questions by telephone, email and social media regarding tenant rights and options; free tenant's rights counselling services for Toronto residents
Outreach and Organizing Team
  • Assists tenants disputing rent increases above annual guideline, renovictions building-wide maintenance issues, and loss of service
Does not provide legal advice or crisis services; does not provide information to landlords or their agents

Fees: None
Application: Call, email or connect via social media
Eligibility / Target Population: Tenants
Languages: English * French
Language Notes: via tenant hotline
Area Served:
Greater Toronto Area  
See Also: Housing Referral and Rights

This information was last completely updated on February 27, 2025

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Updated February 27, 2025
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