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Organization:
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Toronto, City of - Toronto - Queen St W - Public Services
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Address:
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Toronto City Hall, 100 Queen St W
Toronto, ON
M5H 2N2
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Map
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Location:
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Cross streets: Bay St and Queen St W
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Accessibility Notes:
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Designated parking at entrance in underground parking lot, with ramp to entrance ; wheelchair accessible automatic main entrance ; easy access to elevator ; elevator with braille and voice/tone features ; barrier-free washroom including door and stall ; dedicated accessible washroom with all features ; wheelchair accessible washrooms on upper floors, assistance needed with door
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Service Description:
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Parent and Family programs - Offers information on resources for parents and children in the region (includes information on Early years Centres and children with disabilities)
Service and Benefit Finder Tool
Toronto Long Term Care and Adult Services - Programs and Services related to Long Term Care, adult day services, respite care, seniors health and wellness
Emergency utility assistance and emergency utility assistance for rental units
Hardship fund - for low income residents who are not receiving social assistance, assistance includes some health services
Health Support - access to support includes
Newcomer Services Kiosks - access to settlement workers, and other services that are free and confidential
FUN Guide - Search for, register, wishlist, or access information regarding recreation programs in Toronto
Grants, Incentives and Rebates
2023/24 Winter services plan for people experiencing homelessness
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Application:
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Call 3-1-1 free of charge -- regular phone and cell phone air time charges apply
Make the Right Call; know when to call 311
CLICK HERE
3-1-1 live online chat, and text or email update options now available
3-1-1 mobile app now available free for iOS and Android devices
Service requests may be made and tracked online -- see website for details
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Eligibility / Target Population:
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Toronto residents, businesses and visitors
Some programs and services may have specific eligibility requirements; see website for details
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