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Organization:
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Toronto Refugee Community Non-Profit Homes and Services - Toronto - Bloor Street Office - Romero House
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Address:
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1558 Bloor St W
Toronto, ON
M6P 1A4
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Map
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Location:
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Cross street: Dundas St W and Bloor St W
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Accessibility Notes:
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Office at ground level with automatic door; Washroom on main floor but not large enough for wheelchair; One residential unit has a ramp and could be wheelchair accessible though washroom is small; All other residential units have stairs
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Hours:
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Intake Hours: Mon-Wed 10 am-12:30 pm, 1:30 pm-4 pm; Thu-Fri by appointment only
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Service Description:
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Transitional Housing- 19 units in 5 houses (shared living room, garden or outdoor space, laundry)
- capacity 80 (no singles); stay up to 12 months
- wraparound settlement support including support in the refugee claim legal process and access to social assistance, education, employment supports, finding permanent housing, healthcare and other services
- clothing bank, weekly food bank and other material supports
- community programming such as kids club, communal suppers, holiday celebrations, family summer camp
- some supports for alumni after they move out
Walk-in Program: Settlement services for refugee claimants (who do not live at Romero House)- support finding emergency shelter and resources finding housing (limited given shelter and housing situation in Toronto)
- applying for Ontario Works and addressing issues; opening a bank account
- applying for Legal Aid Ontario; finding a lawyer for refugee claim, Pre-Removal Risk Assessment (PRRA), Humanitarian and Compassionate application (H&C); referrals for legal issues such as tenant problems
- enrolling kids in school and adults in English as a Second Language
- referrals to healthcare services and employment supports
- support with work permit and permanent residence applications
- referrals for gender-based violence supports
- connection with a free SIM card and one month free cell phone service
- material support like free clothing, toiletries, diapers, menstrual products, snacks, and other donated items
Community Host Program- connects refugee claimants in need of emergency shelter with a host willing to accommodate them temporarily
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Fees:
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None for services; for some housing, rent is geared to income (City of Toronto subsidy)
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Application:
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Call, email or visit in person; half of the transitional housing spaces require a referral from the City of Toronto's Central Intake
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Eligibility / Target Population:
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People who are refugee claimants, including people with refused refugee claims; for transitional housing only families who have recently arrived in Canada are accepted (no singles)
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Languages:
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English * French * Georgian * Korean * Mandarin * Russian * Spanish * Swahili
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