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Program: Housing and Homelessness - Outreach  
Organization: Canadian Mental Health Association, Peel Dufferin Branch - Brampton
Phone Numbers: Street Helpline: 1-877-848-8481
Toll-Free: 1-877-848-8481
Crisis: 24/7 crisis support: 905-278-9036 or 1-888-811-2222
Fax: 905-451-5183
Email: outreach@cmhapeel.ca
Website: cmhapeeldufferin.ca/programs/outreach/
Address:
60 West Dr, Unit 106
Brampton, ON
L6T 3T6
Intersection: West Dr and Clark Bvd
Location: Brampton (Brampton West Industrial Area)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Mobile Outreach
Mon6pm-9pm
Tue1pm-4pm
Wed6pm-9pm
Thu1pm-4pm
Fri6pm-9pm

Street Helpline: Daily 24 hours * Extended Street Outreach: Daily 8am-4pm and 6pm-10pm
Service Description: The Street Outreach team consists of both a 24/7 Street Helpline and mobile outreach teams that provide on-location supports including:

  • access to shelter
  • certain medical services and urgent supplies (e.g. food, clothes, and blankets)
  • connection to other supportive programs, including mental health, addiction, and employment services


Service Benefits: A range of supports for individuals/families with addiction, mental health, and other concerns related to homelessness

  • Access to nursing care through our clinics
  • Street-based outreach assistance to engage individuals/families towards obtaining and/or stabilizing housing
  • “No wrong door” approach for individuals/families seeking services


Services now include:

  • Daily 24 support via the Street Helpline phone number
  • Two mobile vans with outreach teams delivering on-location supports
  • A mobile health clinic providing on-location nursing care, COVID-19 supports, flu vaccinations (seasonally), and virtual consultations with medical practitioners weekly at Brampton Library, Celebration Square (Mississauga), Knights Table (Brampton), Peel Family Shelter (Mississauga) and Cawthra Shelter (Mississauga). Phone the Street Helpline to find out days for each location as locations are subject to change
  • Extended Street Outreach hours daily from 8am-4pm and 6pm-10pm

The Street Helpline also supports residents who are concerned about others. Residents can call the street helpline phone number if they are worried someone is in urgent need of homelessness supports

Fees: None
Application: Interested individuals can call Street Helpline at 1-877-848-8481 or walk-in
Eligibility / Target Population: Adults 16 year and older * Homeless or potential homeless * resident of Peel Region
Languages: English
Language Notes: Translation and interpretation is available for most languages. Kindly notify If interpretation services are needed
Area Served:
Peel Region  
See Also: Affordable Housing
Community Mental Health Programs
Housing and Residential Care for People with Mental Illness
Housing for People with Addictions
Street Outreach

This information was last completely updated on April 24, 2025

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