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Program: Crisis Intervention Team  
Organization: Trillium Health Partners - Credit Valley Hospital
Phone Numbers: 905-813-2200 or 905-813-3971 (Patient Inquiry)
Toll-Free: 1-877-292-4284 (1-877-292-4CVH)
Crisis: 905-813-2200 and ask the hospital operator to page the Crisis Intervention Team
Fax: 905-813-4444
Email: Patient.Relations@thp.ca
Website: www.trilliumhealthpartners.ca/patientservices/ment...
Address:
2200 Eglinton Ave W, Room 1A100
Mississauga, ON
L5M 2N1
Intersection: Erin Mills Pkwy and Eglinton Ave W
Location: Mississauga (Central Erin Mills)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Service
Sun24 hours
Mon24 hours
Tue24 hours
Wed24 hours
Thu24 hours
Fri24 hoursOpen
Sat24 hours

Public Contacts: Susan Stemeroff - Clinical Leader
905-848-7100 ext 2524
Service Description: Team consists of a skilled social worker or a nurse specializing in crisis intervention who works closely with the Emergency Department and the Mental Health Program * provides consultations to ER physician for patients registered in the emergency department and experiencing mental health and/or psychological crises * provides clinical assessment, intervention and referrals to community resources to people experiencing a mental health crisis and/or issues with addictions * telephone crisis coverage includes consultation and community resources information to family physicians and crisis counseling to persons and/or family members who may call the hospital in crisis * Crisis Intervention Team is not able to provide counselling or give advice over the phone

Crisis worker is on site in the ER, Mon-Fri, 9am-11pm, Sat, Sun and statutory holidays, 11am-11pm * Crisis Intervention Team is available to meet with anyone who is registered with the Emergency Department at either the Credit Valley Hospital or Mississauga Hospital * referrals received for patients at the Queensway Health Centre are seen at the Mississauga Hospital site

People experiencing a mental health or addiction crisis can call Crisis Support Peel Dufferin (24/7) at 905-278-9036 or visit Canadian Mental Health Association - Peel Dufferin Branch * for non-crisis information, contact 905-451-2123

Fees: Medical services are covered by OHIP
Application: Not applicable
Eligibility / Target Population: People who are in a crisis situation
Languages: English
Language Notes: Interpretive services available
Area Served:
Peel Region ; Toronto West  
See Also: Mental Health Crisis Intervention - Walk-In
Mood and Anxiety Disorders
Suicide

This information was last completely updated on January 22, 2025

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