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Program:
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Hospital Elder Life Program (HELP)
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Toll-Free:
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1-877-292-4284 (1-877-292-4CVH)
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Address:
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2200 Eglinton Ave W, Room 1A100
Mississauga, ON
L5M 2N1
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Map
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Intersection:
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Erin Mills Pkwy and Eglinton Ave W
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Location:
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Mississauga (Central Erin Mills)
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Hours:
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Service | |
| Sun | 8am-8pm | |
| Mon | 8am-8pm | |
| Tue | 8am-8pm | |
| Wed | 8am-8pm | |
| Thu | 8am-8pm | |
| Fri | 8am-8pm | Open |
| Sat | 8am-8pm | |
Hours are subject to change depending on volunteers' availability
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Service Description:
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Program aims to keep hospitalized older adults mentally and physically active which helps to prevent delirium and functional decline * team includes an Elder Life Specialist (ELS), Elder Life Assistant (ELA), and specially trained HELP Volunteers, who works closely with the Seniors Health Team, nurses, occupational therapists, physiotherapists, pharmacists, registered dietitians, social workers, and physicians * participation in HELP is voluntary and a patient may stop participating at any time
Older adult patients at risk may have problems in at least one of the following areas:- cognition
- mobility
- activities of daily living (ADLs)
- vision
- hearing
- sleep
- communication
How does the program work?- when older adult patients are admitted to an inpatient unit with HELP, the ELS will screen for their risk of delirium or functional decline
- patients identified to be at risk will then receive a baseline assessment or enrolment screen by the ELS or ELA. This may include a functional assessment, cognitive assessment, delirium screening, and gathering information such as daily living habits and routines, vision, hearing, leisure activities/hobbies, sleep, mobility, and nutrition
- a customized care plan will be developed with the patient’s input
- specially trained HELP volunteers will then visit and carry out prevention activities as part of the care plan * volunteers may be available 7 days per week between the hours of 8am to 8pm
- ELS and ELA will monitor progress and make changes to the care plan as needed until discharge from the hospital
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Fees:
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Most services covered by OHIP
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Eligibility / Target Population:
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Older adults who are admitted into hospital inpatient units
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Languages:
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English * French
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Language Notes:
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Interpretive services available
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