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No emergency department at this location. Urgent Care Centre re-opened.

Program: Complex Continuing Care Units  
Organization: Trillium Health Partners - Queensway Health Centre
Phone Numbers: Hospital Switchboard: 416-259-6671
Patient Inquiries: 905-848-7533
Email: Patient.Relations@thp.ca
Website: www.thp.ca/patientservices/seniors/complexcontinui...
Address:
150 Sherway Dr
Etobicoke, ON
M9C 1A5
Intersection: The West Mall and Queensway
Location: Toronto (Islington—City Centre West)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Service
Sun24 hours
Mon24 hours
Tue24 hours
Wed24 hours
Thu24 hours
Fri24 hoursOpen
Sat24 hours

Service Description: Program to help medically complex patients maintain or improve physical and mental functions * patient’s condition may be the result of a chronic or devastating illness marked by impairments in either or both mental and physical function * level of support that patients need ranges from significant to total * complex care beds, long-term rehab beds, and transitional care beds offered * for patients with multiple chronic complex medical conditions or diagnoses whose needs cannot be met in any other community or residential setting, including long-term care
 
McCall Centre For Continuing Care - 120-bed complex continuing care centre (73 inpatient beds that provide a range of Complex Continuing Care services including end of life and palliative services and 47-bed unit providing Activation services, which are also called Slow Stream Rehabilitation) * consists of 21 interim long-term care beds (residential care for hospital patients waiting for long-stay admissions) * 24-hour nursing and personal care * access to a doctor and other health professionals
 
Moir Family Centre for Complex Continuing Care - 39 inpatient complex continuing care beds * focus is on highly complex post-acute complex continuing care * single bedrooms to support greater privacy * patients typically require a significant amount of support for activities of daily living, and may require medical technologies to support their care (e.g. tracheostomies, feeding tubes, nephrostomy tubes, catheters, special pain management, etc.)

  • The Moir Family Centre for Complex Continuing Care provides 39 inpatient Complex Continuing Care beds *  focus of the Moir Centre is on highly complex post-acute complex continuing care * patients at the Moir Centre typically require a significant amount of support for activities of daily living, and may require medical technologies to support their care (e.g. tracheostomies, feeding tubes, nephrostomy tubes, catheters, ventilation, special pain management, etc.)
  • The McCall Centre has 73 inpatient beds that provide a range of Complex Continuing Care services including end of life and palliative services * the Centre also has a 47-bed unit providing Activation services, which are also called Slow Stream Rehabilitation * patient in Slow Stream Rehabilitation program needs a less intense, differently paced program than is found in the high intensity rehab beds to enable their recovery * teams will work with each patient to identify and work towards recovery goals, and will discuss transition plans to the next setting with each patient and their family
  • Through a partnership with Runnymede Healthcare Centre, Trillium Health Partners also offers Slow Stream Rehabilitation patients access to 33 beds at Runnymede.

Fees: Most services covered by OHIP
Application: Medical referral required
Eligibility / Target Population: Patients with multiple chronic complex medical conditions or diagnoses whose needs cannot be met in any other community or residential setting, including long-term care
Languages: English
Area Served:
Mississauga Halton region and south Etobicoke  
See Also: Complex Continuing Care
Medical/General Rehabilitation
Rehabilitative Care Inpatient - Complex Medical Management

This information was last completely updated on January 22, 2025

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