Office hours: Mon-Fri 8:30 am-5 pm 
Access Halton: Mon-Sun 24 hours

• eligibility criteria varies across different supports
• for many benefits, documentation from a medical professional or vendor is required to confirm either need and/or cost
• do not order or pay for a service or item prior to approval from Halton Region staff as you will not be reimbursed for anything purchased prior to approval

Health-related benefits and medical equipment

• may provide coverage for the cost of adult day programs in Halton
• a referral from Ontario Health atHome is required
• the adult day program determines the number of days a resident is eligible to attend
• visit the Community Programs for Older Adults page for more information

• may provide coverage for basic and essential bath aids, up to a maximum of $500 per item
• an assessment and referral from an occupational therapist are required.
• two cost estimates are required; the most cost-effective item will be approved.
• these bathroom assistive device aids may be covered:
• bath transfer bench
• raised toilet seat
• stationary commodes
• grab bars

• may provide coverage for footwear when a resident requires custom shoes fitted from plaster cast due to severe foot deformities, up to a maximum of $2,000
• an assessment and cost estimate are required. The assessment must be completed by one of the following medical professionals:
• Podiatrist, D.P.M.
• Chiropodist, D.Ch.
• Pedorthist, C.Ped. (C)
• Certified Orthotist, C.O. (C)
• Visit your family doctor for a referral to one of the medical professionals listed

Emergency dental:


• Halton residents between the ages of 18-64 may be eligible for emergency dental services
• All dental work must be pre-approved
• Your dentist must bill per the schedule of Dental Services and fees for Ontario Works Adults and provide an estimate to the Region
  
• Children under the age of 18 may be eligible for dental coverage through the Healthy Smiles program
• Seniors aged 65 and older may be eligible for the Ontario Seniors Dental Care Program

Eyeglasses:

• Halton Region may provide coverage for eyeglasses.
• Residents must contact Halton Region to confirm eligibility and receive a vision care form before purchasing
• Eyeglasses can only be purchased from an approved vendor
• 3 for 1 Appleby Opticals, 2180 Itabashi Way, Burlington
• ICare Optical, 300 North Service Road West, Oakville
• Akal Optical, 15 Martin Street, Milton
• Family Optical, 280 Guelph Street, Georgetown
• Acton Optical, 80 Mill Street East, Acton

Hospital beds:

• may provide coverage for a hospital bed if it is necessary to prevent hospitalization
• an assessment and referral from an occupational therapist are required
• two cost estimates are required; the most cost-effective item will be approved
• residents may be required to explore other funding options before coverage is approved
• the following hospital beds and costs may be covered:
• single bed, up to $3,000
• bariatric bed (weight must exceed 450 lbs), up to $3,600

Mechanical, ceiling and Hoyer lifts:

• may provide coverage for mechanical, ceiling or Hoyer lifts
• an assessment from an occupational therapist is required
• two cost estimates are required; the most cost-effective item will be approved
• requests are only considered if other funding options are not available
• ceiling lifts will only be considered for applicants that own their home. Applicants that live in group homes, agency homes and rental units will only be eligible for portable lifts.

Medications:

• may provide one-time coverage for residents that do not have drug coverage through an employer or other source, up to a maximum of $500.
• coverage is only provided if the medication is covered under the Ontario Drug Benefit Formulary. Applicants must apply to the Trillium Drug Program for ongoing drug coverage.
• medications that may be covered include:
• medication covered by the Ontario Drug Benefit Formulary
• EpiPens

Medical equipment and items:

• may provide coverage for basic and essential medical equipment that are directly related to the health and safety of a resident
• an assessment from an occupational therapist or another healthcare provider are required
• two cost estimates are required; the most cost-effective item will be approved
• the following medical equipment may be covered:
• 2-wheel walker
• transport chair

Orthotics:

• may provide coverage for one pair of orthotics, up to a maximum of $350
• an assessment and cost estimate are required
• an assessment will only be accepted from the following medical professionals:
• Podiatrist D.P.M.
• Chiropodist D.Ch.
• Pedorthist C.Ped. (C)
• Certified Orthotist C.O. (C)
• Please visit your family doctor for a referral to one of the medical professionals listed

Project Lifesaver:

• Halton Region may cover the initial charge for the transmitter, up to $400. Halton Region may also provide annual coverage for a battery, up to $60
• The Project Lifesaver program helps protect family members who might wander or run aw
  

Call Access Halton at 311

• be residents of Halton
  
• have a total net annual household income that falls below the Net Low-income Cut-off (LICO) for Halton Region
  
• include valid government-issued identification for each household member in the benefit request (birth certificates and immigration documents)
  
• give verbal consent to staff to record information in order to assess eligibility and issue benefits