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Organization: Victim Services Toronto  
Phone Numbers: 24 hours 416-808-7066
Crisis: 24 hours 416-808-7066
Fax: 416-808-7104
40 College St, Ground Fl
Toronto, ON
M5G 2J3
Intersection: Bay St and College St
Hours: Mon-Sun 24 hours
Executives: Bonnie Levine - Executive Director
416-808-7943 *
Bobbie McMurrich - Associate Executive Director
416-808-7053 *
Public Contacts: Sarah Rogers - Program Manager
416-808-7054 *
Service Description: Immediate crisis response, intervention and safety services, on site and by telephone * Enhanced Services -- case management and coordination, advocacy, links to community services, prevention, system navigation for vulnerable clients * online library * Safety Planning Booklet available online in a variety of languages * Victim Crisis Assistance Ontario and Victim Quick Response Program -- see separate entry

High Risk Support Services -- case management for high risk victims of domestic violence, stalking and sexual assault * includes in-depth safety planning at client's residence or other location of her/his choice, short and long-term goals assessment, linking/referrals to community and government services, case coordination, advocacy and counselling * assistance completing Victim Quick Response Program (VQRP) applications

TEAR (Teens Ending Abusive Relationships), -- violence prevention through education * In a Digital World -- workshops for middle and high school students on healthy and unhealthy in person and online relationships * Youth Leadership Program -- recruitment and training to promote healthy relationships and raise awareness about abusive and harmful relationships * #TEARtalk -- weekly Twitter chat run by TEAR Youth Leaders

Trauma Dog Program -- certified trauma and handler team provide comfort to young victims of crime and sudden tragedy * priority to children and youth * available to clients of Victim Services Toronto

Volunteer Program -- recruits, trains and engages volunteers * opportunities include Victim Crisis Response, Interpreting, Board of Directors, fundraising and outreach * volunteer and student placement application available online or email

Fees: None
Application: Self referral, or referral by police, community or government organization
Eligibility / Target Population: Individuals 16 years and older, families and communities affected by crime and sudden tragedies, including domestic violence, sexual assault, human trafficking, assault, homicide, suicide, elder abuse, workplace or motor vehicle accident, gun violence, sudden death, community disaster or crisis, home invasion, robbery, fraud, abduction, hate crime * children up to 16 years with consent from parent or guardian

High Risk Support Services -- individuals 16 years and older, who are victims of domestic violence, sexual assault and stalking and at high risk of repeated violence or death
Languages: English * French * American Sign Language (ASL) * Chinese (Cantonese) * Chinese (Mandarin) * Hindi * Italian * Portuguese * Punjabi * Spanish * Urdu
Area Served:
Durham West, East York, Etobicoke, North Etobicoke, Malton, West Woodbridge, North York, Scarborough, Scarborough North, Scarborough South, South Etobicoke, Toronto, York - Toronto  
See Also: Courts and Court Assistance
Crisis Intervention
Domestic Violence and Sexual Assault
Victim Services

This information was last completely updated on November 8, 2017

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