Organization: Arab Community Centre of Toronto - Toronto - Etobicoke/Head Office
Phone Numbers: 416-231-7746 ext 221
Email: info@acctonline.ca
Website: www.acctonline.ca
Address:
295 The West Mall Suite 200
Toronto, ON
M9C 4Z4
Location: Cross street: The West Mall and Bloor St W
Accessibility Notes: Fully accessible - Wheelchair accessible building including main entrance and barrier free washrooms Designated parking
Hours: Program hours vary; call for information
Public Contacts: Dima Amad - Executive Director


Service Description: Range of services and programs provided through communication channels such as phone, email, Zoom, Google Meet, WhatsApp and other channels, either in group sessions or individually; physical location is accessible by appointment
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Settlement Services
  • information and referral services, housing and legal assistance
  • translation and interpretation services
  • counselling for students, individuals and families
  • youth counselling and parenting sessions
  • orientation programs
  • Community Connections Mentorship Program for community support
  • volunteer befriending for help adapting to the community and learning life skills
  • group sessions such as wellness, English conversation classes, digital literacy
  • referral services for credential assessment through World Education Services (WES)
Refugee Services
  • support with attending inquiries
  • assistance finding employment opportunities
  • guidance with accessing social, welfare and legal services
  • housing referral and assistance connecting with potential landlords
  • provision of social and cultural activities
  • Ontario Community Program Participation for placement of Ontario Works recipients as volunteers
Career Café - assists newcomers understand and integrate into the Canadian job market
  • provides one-on-one and group sessions, both online and in-person
  • offers self assessment tools,
  • provides guidance in resume and cover letter writing
  • assists in researching the job market and gives networking support
Access Centre for Ontario Electricity Support Program (OESP)
  • introduction to OESP; eligibility information
  • assistance with applications; assistance in renewing previous applications



Information and referral * housing and legal assistance * translation and interpretation * escort * counselling for students, individuals and families, liaises with Children's Aid Society * youth counselling and parenting sessions * counselling and referral for victims of family violence * orientation * settlement * refugee services -- referral and assistance with shelter, attendance at inquiry, employment, social, welfare and legal services * social and cultural activities * Ontario Community Participation -- volunteer placement program for Ontario Works recipients * also offered at 4002 Sheppard Ave E, Ste 501, 416-299-8118 ext 111; 1 Resurrection Rd, 416-533-3292; 898 Markham Rd, 416-439-0767

Job Search Workshops (JSW) -- for new immigrants and Convention refugees, legally entitled to work in Canada * 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking * extensive individual assistance

Fees: Free -- fees for non-settlement services translations
Application: Drop in or call for appointment
Eligibility / Target Population: No restrictions
Languages: English ; French ; Amharic ; Arabic ; Armenian ; Assyrian ; Dari ; Dutch ; Farsi ; Hindi ; Kurdish ; Pashto ; Punjabi ; Somali ; Swahili ; Tigrinya ; Turkish ; Ukrainian ; Urdu
Area Served: Bolton Caledon, Bramalea, Brampton, Burlington, Dufferin, Durham North East, Durham West, East Mississauga, East York, Etobicoke, Halton Hills, Milton, North Etobicoke, Malton, West Woodbridge, North West Mississauga, North York, Oakville, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South West Mississauga, Toronto, York - Toronto, York Region
See Also: Immigrant, Newcomer, and Refugee Services
Last Updated: 7/22/2024
Service Profile Web Address: eng/displayService.aspx?id=143604

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