Program: Home at Last (HAL)
Organization: CHATS - Community and Home Assistance to Seniors
Phone Numbers: 1-866-291-1503
Toll-Free: 1-877-452-4287
Fax: 905-713-1841
Email: seniorshelp@chats.on.ca
Website: www.chats.on.ca
Address:
240 Edward St, Suite 1
Aurora, ON
L4G 3S9
Intersection: Yonge St and Edward St
Location: Aurora
Accessibility:
Wheelchair Accessible
Hours: Referrals accepted daily from 8:30am-4:30pm, seven days a week, including statutory holidays.
Public Contacts: HAL Supervisor
1-866-291-1503 Fax: 905-713-1841 or 1-877-676-0666
Service Description: Home at Last (HAL) provides a safe and smooth transition from hospital to home for older adults and persons with special needs * the program provides reliable and comfortable transportation with a trained PSW and helps individual remain safe and comfortable at home by remaining with the client until they are settled * the services on the way home may include picking up prescriptions, essential groceries, small medical equipment or supplies, as needed * in addition, a follow-up call is made within 5 business days to review services and provide coordination/linkages to community support services

Partner Hospitals: Mackenzie Health, Southlake Regional Health Centre, Markham Stouffville Hospital, Stevenson Memorial Hospital



Fees: None
Application: Call * no referral required
Eligibility / Target Population: Adults aged 65 or older or those who are younger with special circumstances, who require assistance when being released from the hospital inpatient floor or the Emergency Department * Must be medically stable and able to direct and manage their own care, such as medications, self-administer insulin injections, oxygen, etc * Must be able to manage their medication routine with minimal reminders * Must be mobile and weight-bearing with minimal assistance of one person * Must be able to get into a vehicle or home with the assistance of one person * Must be a resident of York Region or South Simcoe * Patients can be taken to a residence which includes retirement homes, respite or convalescent beds but cannot be a Resident of a Long Term Care Facility * Same day surgery patients are not eligible
Languages: English ; Chinese (Cantonese) ; Chinese (Mandarin) ; Italian ; Russian ; Persian
Language Notes: Interpretation services available
Area Served: York Region and South Simcoe
See Also: Health Planning
In-Home Personal Support
Last Updated: 4/24/2025
Service Profile Web Address: eng/displayService.aspx?id=151078

© 2025, Ontario Health atHome



© 2025, thehealthline.ca