No emergency department at this location. Urgent Care Centre re-opened.
Program: McCall Centre For Continuing Care
Organization: Trillium Health Partners - Queensway Health Centre
Complex Continuing Care Units
Phone Numbers: 416-259-2573
Fax: 416-521-4088
Email: mgd_mccall@extendicare.com
Website: www.mccallcentre.ca
Address:
140 Sherway Dr
Etobicoke, ON
M9C 1A4
Intersection: The West Mall and Queensway
Location: Toronto (Islington-City Centre West)
Accessibility:
Wheelchair Accessible
Hours: Daily 24 hours * Administration: Mon-Sun 8:30m-7pm
Executives: Victoria Watkins - Executive Director
victoria.watkins@extendicare.com
Teresa Wierzbicka - Director of Care
416-259-2573 ext 1028 * Teresa.Wierzbicka@extendicare.com
Public Contacts: Mariana DaCosta - Social Worker
416-259-2573 ext 1491
Service Description: 120-bed complex continuing care centre (73 inpatient beds that provide a range of Complex Continuing Care services including end of life and palliative services and 47-bed unit providing Activation services, which are also called Slow Stream Rehabilitation) * consists of 21 interim long-term care beds (residential care for hospital patients waiting for long-stay admissions) * 24-hour nursing and personal care * access to a doctor and other health professionals

Physician Care - Each nursing unit is staffed by two physicians from the Department of Geriatric Medicine at Trillium Health Partners * each patient/resident is assigned a physician responsible for coordinating the care plan with the interdisciplinary team * physician on call on a 24-hour basis

Nursing Care - Registered nurses, registered practical nurses and personal support workers staff each unit * additional medical support, lab and diagnostic services, and specialty consultations available at Queensway and Mississauga sites of the Trillium Health Partners clinics

Rehabilitation Services - Physiotherapy and rehabilitation team includes an occupational therapist and speech pathologist that work with patients to:
  • improve and maintain functional independence and physical performance
  • prevent and manage pain, physical impairments, liabilities and limits to participation
  • promote fitness, health and wellness
  • provide assessments for appropriate assistive devices



Other services include:
  • environmental services (housekeeping, laundry, maintenance)
  • religious and spiritual services (one-to-one pastoral visits, worship services, monthly onsite religious services for predominant religions)
  • education services (in-house and external education programs for all staff)
  • beautician services (wheelchair accessible salon)
  • volunteer services (support patients/residents by assisting with scheduled recreation programs, events and one-to-one interactions)

Ontario Long-Term Care Family Support and Action Line, 1-866-434-0144

Fees: Rates set by the Ontario Ministry of Long-Term Care * subsidies for basic rates may be available for eligible applicants
Application: Contact Ontario Health atHome at 1-877-336-9090 or 310-2222 (no area code required)
Eligibility / Target Population: Adults who need long-term care * Care Coordinators assess the needs of applicants * people in hospitals requiring complex continuing care
Languages: English
Area Served: Etobicoke and area
See Also: Complex Continuing Care
Long-Term Care Homes - Interim Beds
Rehabilitative Care Inpatient - Complex Medical Management
Last Updated: 5/21/2025
Service Profile Web Address: eng/displayService.aspx?id=112101

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